Return & Exchange Policy

At Setting The Standard Equestrian, we want you to love every purchase. If for any reason you’re not completely satisfied, we’re here to help.

Returns

Returns are accepted within 14 days of delivery.

To be eligible for a return, items must be:

• Unworn and unwashed
• Free of odors, stains, pet hair, or damage
• In their original condition with all tags attached

Exchanges

Need a different size? We’re happy to exchange your item, subject to inventory availability.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale items

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 5 days of delivery so we can make it right.

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.

To begin a return or exchange, please email info@stsequestrian.com.

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Shipping Policy

We are committed to getting your order to you as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping

Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery times vary based on your shipping destination and the shipping method selected at checkout.

Shipping Delays

While we strive to meet estimated delivery times, shipping carriers may occasionally experience delays that are outside of our control.

Questions about your shipment?

Email us anytime at info@stsequestrian.com.

At Setting The Standard, our goal isn’t simply to sell apparel—it’s to create an experience you’ll love from the moment you place your order. If there’s ever anything we can do to make things right, please don’t hesitate to reach out. We’re here to help.